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Operational Transformation: How Ontraccr Cuts Bath Boys' Administrative Time by 30%

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IndustryServices

Industry/Services

Residential Construction and Renovation

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Number of Employees

50

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Location

Toronto

Results That Matter

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Operational Efficiency Boost
Ontraccr streamlined Bath Boys' operations, reducing administrative time by 30% and redirecting resources to core business activities.
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Significant Improvement in Closing Rates
Following the implementation of Ontraccr, Bath Boys doubled their closing rates, successfully securing two out of 10 jobs even in the current economic climate.
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The Platform for Future Growth
Bath Boys plans to explore additional Ontraccr features, including receipt tracking and advanced scheduling, showcasing the role of technology in driving growth and operational excellence in the construction industry.
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About Bath Boys

With over 20 years of experience in bathroom remodeling and renovations throughout Toronto, Bath Boys delivers high-quality craftsmanship through a streamlined, stress-free process. Focused exclusively on bathroom projects, their specialized expertise ensures efficient execution and beautifully transformed spaces tailored to each client’s vision.

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The Challenge Background

The Challenge

Prior to adopting Ontraccr, Bath Boys managed hours, budgets and payroll through manual processes that required significant administrative effort. Time spent on data entry and back-office tasks limited leadership’s ability to focus on client engagement, strategic planning and growth. The team also faced the challenge of transitioning from familiar traditional systems to a more integrated digital solution.

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Manual tracking of employee hours and project budgets.
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Time-consuming payroll processing and data entry.
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Administrative workload diverting focus from client experience and business development.
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Initial team hesitation toward adopting new technology.
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Limited operational visibility impacting efficiency and closing rates.

Ontraccr Solution

The implementation of Ontraccr marked a shift toward streamlined, technology-driven operations. Through structured onboarding and hands-on training, Bath Boys successfully adopted a centralized system for time tracking, budgeting and payroll management. The result was reduced administrative workload, improved operational visibility and the capacity to redirect time and resources toward client relationships, performance and scalable growth.

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Structured Onboarding & Team Adoption
Hands-on, onsite training and guided walkthroughs ensured a smooth transition from manual systems to a fully integrated digital platform.
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Centralized Time & Budget Tracking
Consolidated tracking of hours and project budgets reduced reliance on manual data entry and improved operational visibility.
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Payroll Efficiency Gains
A 30% reduction in payroll processing time allowed leadership to reallocate time toward client engagement and strategic initiatives.
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Improved Sales Performance
Enhanced organization and operational clarity contributed to stronger closing rates, averaging approximately 2 out of 10 jobs.
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Scalable Financial Management Tools
Features such as receipt tracking and expense management increased financial transparency and control.
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Advanced Scheduling Capabilities
Scheduling tools positioned the company to efficiently manage multiple projects simultaneously, supporting continued growth.
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"Ontraccr helped me streamline my approach, and I'm able to spend more time on client-facing activities"

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Arian Mushfeq
Owner of Bath Boys

Implementation Journey

From concept to deployment across multiple municipal partners

* This level of deployment is necessary only for large companies like Mainroad Group. For smaller businesses, the implementation process is much simpler and quicker, without requiring the same level of involvement and resources.

Strategic Deployment

Strategic Deployment

Phase 1

Mainroad Group rolled out the system in stages, beginning with larger divisions to identify and address potential issues early on.

Key deliverables:

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Comprehensive Training

Comprehensive Training

Phase 2

Weekly open training sessions were conducted, fostering a deep understanding of the system across all levels. Employees could ask questions and learn from each other in real time.

Key deliverables:

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Organic Growth of Expertise

Organic Growth of Expertise

Phase 3

Over time, employees with strong system affinity became subject matter experts, supporting their colleagues and contributing to the seamless adoption of Ontraccr.

Key deliverables:

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A Partnership That Delivers Results

The partnership between Ontraccr and Bath Boys highlights the impact of the right technology in a growing construction business. By implementing a tailored solution that reduces administrative burden and streamlines operations, Bath Boys has been able to focus on delivering quality work and driving growth.

As Arian advises, finding a system that removes the constant weight of administrative tasks allows business owners to lead with clarity and confidence. With reliable processes in place, decision-making becomes easier and more strategic.

Ontraccr has become more than a software provider, it is a trusted partner in Bath Boys’ operational success. This collaboration demonstrates how purpose-built technology can solve industry challenges and create measurable progress in a competitive construction landscape.

 

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