Construction management software
How Nor-Pac Seating Streamlining Field Operations with Ontraccr
Industry/Services
Installation Services
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Number of Employees
10
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Location
Washington, USA
Results That Matter
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Business
About Nor-Pac Seating
For over 30 years, Nor-Pac Seating has provided project management, design assistance and certified installation teams for seating venues throughout the Pacific Northwest. The company works with a variety of seating systems for stadiums, arenas and other large venues, partnering with leading manufacturers to deliver high-quality solutions.
By implementing Ontraccr, Nor-Pac has been able to support these services with more efficient field operations and digital workflows. The platform helps their team track field time, manage job data and streamline administrative tasks, allowing them to focus more on delivering high-quality installations and managing projects effectively.
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Background
The Challenge
Before implementing Ontraccr, Nor-Pac Seating faced several operational challenges common in field-based construction environments.
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Ontraccr Solution
Ontraccr provided Nor-Pac with tools to digitize field operations, reduce administrative work and introduce new opportunities for automation and reporting. The platform helped streamline daily workflows while giving the team access to features they can expand on as their usage grows.
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Implementation Journey
From concept to deployment across multiple municipal partners
* This level of deployment is necessary only for large companies like Mainroad Group. For smaller businesses, the implementation process is much simpler and quicker, without requiring the same level of involvement and resources.
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Strategic Deployment
Mainroad Group rolled out the system in stages, beginning with larger divisions to identify and address potential issues early on.
Key deliverables:
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Comprehensive Training
Weekly open training sessions were conducted, fostering a deep understanding of the system across all levels. Employees could ask questions and learn from each other in real time.
Key deliverables:
Organic Growth of Expertise
Over time, employees with strong system affinity became subject matter experts, supporting their colleagues and contributing to the seamless adoption of Ontraccr.
Key deliverables:
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Results
Driving Digital Transformation with Confidence
Since implementing Ontraccr, Nor-Pac Seating has improved the efficiency of its field operations by replacing paper timesheets with digital time tracking. This shift has reduced administrative delays and eliminated the need for office staff to chase down field crews for missing or incomplete records, allowing the team to access accurate time data more quickly.
As Nor-Pac continues to explore the platform, they are beginning to identify additional opportunities to streamline their workflows. Features such as AI-powered form creation, PTO time types and customizable dashboards have the potential to modernize many of their existing processes and improve visibility into project data.
Looking ahead, Nor-Pac plans to participate in additional training to further optimize their use of the platform and implement more advanced features. The team has also expressed interest in referring their subcontractor to Ontraccr, recognizing the potential value of improved collaboration through a shared platform.
