Rocky Mountain Streamlines Processes and Scales Faster with Ontraccr
Industry/Services
Commercial & Residential Construction and Renovation
Number of Employees
20
Location
Calgary
Results That Matter
About Rocky Mountain Solar Co.
Rocky Mountain Solar Co. offers commercial and residential solar solutions for customers in Calgary & Southern Alberta. Rocky Mountain focuses on rooftop arrarys that are properly installed without compromising the existing structure or roof system, which requires a high level of knowledge and experise.
The Challenge
Faced with fragmented systems, manual processes and limited visibility, the organization knew change was necessary. As General Manager Ryan Cornforth put it, “We just didn’t have anything, it was all just a random collage of things happening every week.” After an extensive search for a solution that could support both their service and construction operations, Rocky Mountain selected Ontraccr for its customizability, comprehensive features and ability to consolidate multiple tools into one cost-effective platform.
Ontraccr Solution
Rocky Mountain Solar Co. transformed its operations from disorganized and manual to structured and scalable with Ontraccr. By implementing standardized workflows and automating critical daily processes, the company established a clear operational framework that improved efficiency, accelerated growth and embedded consistency into every level of the business. What began as a need for order quickly became the foundation for rapid scaling and long-term success.
“When you come from nothing, then start developing processes in Ontraccr, they are now engrained in the business. This is now how we operate. Being able to standardize and create those processes has allowed us to scale up. We’re scaling up a lot faster than we ever were able to without Ontraccr. These workflows have been a huge part of that.”
Implementation Journey
From concept to deployment across multiple municipal partners
* This level of deployment is necessary only for large companies like Mainroad Group. For smaller businesses, the implementation process is much simpler and quicker, without requiring the same level of involvement and resources.
Strategic Deployment
Mainroad Group rolled out the system in stages, beginning with larger divisions to identify and address potential issues early on.
Key deliverables:
Comprehensive Training
Weekly open training sessions were conducted, fostering a deep understanding of the system across all levels. Employees could ask questions and learn from each other in real time.
Key deliverables:
Organic Growth of Expertise
Over time, employees with strong system affinity became subject matter experts, supporting their colleagues and contributing to the seamless adoption of Ontraccr.
Key deliverables:
A Path to Operational Excellence
Rocky Mountain's success story with Ontraccr exemplifies how a customized and streamlined CWA platform can reshape operations and drive growth. The platform's customizability, automation, and exceptional customer service have positioned Ontraccr as an invaluable tool in Rocky Mountain's journey toward operational excellence and efficiency.